Frequently Asked Questions
Page Last Updated: March 17, 2020
Please see this page for all updated information during our office closure.
Q: If I still have playoff tickets from March 16 and 18, 2020 how do I get a refund?
A: Visit our office at Kal Tire Place before 4pm on March 18 for a full refund. After March 18th please hold your tickets for refund and once our facility and office re-open we would be happy to issue you a refund.
Q; Will you reschedule Spring Camp that was scheduled for April 24-26 2020?
A: We have plans to reschedule our spring camp however we must wait until the reopening of our facility is confirmed.
Q: How do I get in touch with someone from the Viper Office if necessary during the closure?
A: Please contact us via our Facebook Page or our staff e-mails can be found on the website.
Please see click below for a full release from the City of Vernon on the closure of Kal Tire Place on March 18, 2020.
Full Release from the Vipers on office closure and spring camp